TECHNICAL INQUIRIES

All of the ones listed here will work: Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 or greater

Any Apple or Android smartphone, all computer systems, tablets, mobile devices with web browsers and electronic reading devices such as Kindle

Reach out to our support staff. Once you give us the name of the book or song, the device you're using and the browser, we can look into it, and better yet, resolve it for you.

Don't forget to download Adobe Digital Editions to read from our library. Download now.

Use our online contact form to let us know what issues you're having. Our support staff will get back to you as soon as possible, usually within 24 hours.

BILLING AND MEMBERSHIP

Once you cancel your subscription, keep an eye out for an email from us. It should come within 24 hours to the address used when you signed up. Didn't get a confirmation email? Follow up with support staff to make sure you don't get billed accidentally.

You can talk with Customer Support by calling us toll free at 1-866-955-6145. Your other option would be to email support@bravojoy.com.

If you think you're receiving a bill in error, contact one of our representatives to look into it. Once you cancel, you should no longer be billed but you do retain access to your account for the remainder of your subscription term.

The following are criteria for obtaining refund eligibility: If you have experienced technical difficulties, been the victim of fraudulent activity, or an accidental billing mistake has happened, you qualify for a refund. If you have not received the experience you expected from our website, you might be refund eligible. For additional assistance or to request a refund, call a live representative by calling toll-free 1-866-955-6145. For a more detailed description of our refund policy, please refer to our Terms of Service. We make every effort to process refunds within 24 hours. We will send an email confirmation to the email address that we have on file. We ask that you allow 3 to 7 business days for the credit or refund to show in your account. To learn more about our refund policy, call us toll-free at 1-866-955-6145

We're always searching for the best additions to our library. Check back daily to see the new titles we've added.

To cancel your membership right away, please fill out this form or call a live representative toll free at: 1-866-955-6145. Cancelling is easy.